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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carole Wakefield

March 18, 2026

4  out of  5
rating by Carole Wakefield
"They were pleasant and treated as well"
We responded:
"Thank you for taking the time to submit a review. We appreciate your business"
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Verlin Gokey

March 9, 2026

5  out of  5
rating by Verlin Gokey
"Always quick and efficient service from Mike and Kimi!"
We responded:
"Thank you for taking the time to submit a review. We appreciate it and your business"
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Daniel Himmelstein

March 6, 2026

2  out of  5
rating by Daniel Himmelstein
"I signed up for a State Farm auto policy online and was never able to achieve reliable communication with this office. The agent on paper was Mike Heyl but he never responded to emails. I'm glad I never had to make a claim as simple communications with their office would take weeks (if receiving a response at all). UPDATE: I appreciate Mike's reply below and am sorry to hear about Jody's passing."
We responded:
"Daniel, Sorry about your experience with my agency. Jody Reynolds was handling your account and apparently, we let some of your requests slip through the cracks after Jody's death around Christmas. We should have been more diligent. I did suspend your payment plan as soon as I received the note from goss logan and we immediately processed cancellation request. It was an oversight on our part to not follow up with confirmation of your cancellation request. Mike Heyl"
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Joseph Cullen

March 6, 2026

5  out of  5
rating by Joseph Cullen
"I received a quick response to my inquiry and was very happy with the savings available by bundling home and auto coverage"
We responded:
"Thank you Mr Cullen. Happy we were able to save on your homes and auto insurance premium. We appreciate your business."
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Tracey Ciechanowicz

February 23, 2026

5  out of  5
rating by Tracey Ciechanowicz
"The staff is always kind and efficient in helping us."
We responded:
"Tracey Thank you for taking the time to submit a review. We appreciate your business and I appreciate hearing about staff in such a kind way."
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BMWPLAYS

February 18, 2026

5  out of  5
rating by BMWPLAYS
"Since 2014 I have been at State Farm and I have had just one issue with my automatic payments to pay for my vehicle and home insurance plan, and they fixed it under a minute!"
We responded:
"Thanks for taking the time to submit a review. We appreciate your business"
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Yanmei Lin

February 16, 2026

5  out of  5
rating by Yanmei Lin
"I had a great experience working with my State Farm agent Kim Clark and their team. They were responsive, patient, and clear in explaining my coverage and next steps. During a stressful moment after an accident, they handled everything professionally and made the process feel manageable. Communication was timely, and I always felt like my questions were taken seriously. I really appreciate the support and would highly recommend this office to anyone looking for reliable, attentive insurance service."
We responded:
"Thank you for the kind review. We very much appreciate your business."
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Katherine Perkinson

February 4, 2026

5  out of  5
rating by Katherine Perkinson
"Incredibly helpful and responsive team!"
We responded:
"Thank you Katharine for taking the time to submit your 5 star review. We appreciate your business so don't hesitate to call with any questions"
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Diane Bauer

January 28, 2026

5  out of  5
rating by Diane Bauer
"Great insurance agency. Always accommodating and requests and very responsive."
We responded:
"Thank you for the 5 star review. We appreciate your business"
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Dan Macek

January 7, 2026

5  out of  5
rating by Dan Macek
"Awesome Customer Service!"
We responded:
"Thank you, Dan, for taking the time to submit a 5 star review. We appreciate your business. "
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Linda Tuck

December 24, 2025

5  out of  5
rating by Linda Tuck
"Great people know who you are and take great care."
We responded:
"Thanks, Linda, for taking the time to submit your kind revie. Happy Holidays."
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James Quinlan

December 12, 2025

5  out of  5
rating by James Quinlan
"Always pleasant when I call. Quick replies and usually take care of situation immediately. Really great service"
We responded:
"Thanks James for taking the time to write the positive review. We appreciate your business' Feel free to call anytime"
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Don R

November 19, 2025

5  out of  5
rating by Don R
"Another year with great service. I had some things happen this year compared to other years and have had an excellent experience in some trying times. Thank you Mike and Ladies for everything!!"
We responded:
"Thank you, Don for your 5-star review. The entire team at Mike Heyl State Farm appreciate it and your business. Especially Jody"
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Kelly Flint

November 19, 2025

5  out of  5
rating by Kelly Flint
"Working with Kimberly has been an amazing experience! Thank you so much!"
We responded:
"Thank you Kelly for taking the time to write such a nice 5 star review"
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Bonnie Gourley

November 19, 2025

5  out of  5
rating by Bonnie Gourley
"Kimberly was very professional, knowledgeable and pleasant to work with. I will highly recommend her!"
We responded:
"Thank you for the review. We appreciate your business"
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Rick Berquist

November 19, 2025

5  out of  5
rating by Rick Berquist
"Outstanding Service and Reliability! I’ve been with my State Farm agent for years, and the experience has been nothing short of exceptional. They are always professional, responsive, and genuinely care about their clients. Whether it’s answering questions, helping with claims, or finding the best coverage options, they go above and beyond every time. I truly appreciate their honesty, attention to detail, and commitment to making insurance simple and stress-free. Highly recommend to anyone looking for a dependable agent who treats you like family!"
We responded:
"Thanks for wonderful review . We value as a customer and appreciate your business"
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Nicole Freeman

November 19, 2025

5  out of  5
rating by Nicole Freeman
"Spoke with a team member that was very helpful. She answered all of my questions."
We responded:
"Thanks for the review. We appreciate you taking the time"
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Dori Wallace

November 19, 2025

5  out of  5
rating by Dori Wallace
"Excellent service!"
We responded:
"Thank you for the 5 star review. We appreciate your business"
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Renata Whitten

November 18, 2025

5  out of  5
rating by Renata Whitten
"I had an excellent experience with Kim Clark at State Farm. She was incredibly knowledgeable and answered all of my questions with ease. Her professionalism and efficiency made the entire process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for taking the time to post such a nice review. We appreciated you praise of Kim as well as your business"
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Christopher Niemczak

October 16, 2025

5  out of  5
rating by Christopher Niemczak
"Mike Heyl and Kimberly Bettis-Clark have been fantastic with all my insurance needs including homeowners, auto, and motorcycle! The team is responsive, clear, and proactive about finding the right coverage and savings, and they make every change or question easy. Highly recommend for anyone looking for reliable, no‑hassle insurance support in the upper valley!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Alex

October 14, 2025

5  out of  5
rating by John Alex
"Kim Clark has been great to work with. She's always friendly and prompt. I would recommend this office to any friends looking for an agent."
We responded:
"Thank you for taking the time to submit a review. We appreciate your business and your observations on Kim."
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Hopey S

October 14, 2025

5  out of  5
rating by Hopey S
"Contacted our State Farm office to add a new auto (insurance) to our existing policy. Jody efficiently and effectively handled our request and even managed to address outstanding questions promptly. To date, Kim & Jody have taken great care of us/our insurance needs - whether it be a new policy or changes to an existing policy. Much appreciated!"
We responded:
"We appreciate you taking the time to submit a review . Jody and Kim take pride in providing great customer service. Thanks agin for your comments and your business"
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Hannah Payson

October 6, 2025

5  out of  5
rating by Hannah Payson
"Jody and Mike are awesome - customer service and care that is first rate! And not common these days."
We responded:
"Hannah thank you for taking the time to submit the kind review. We appreciate your business"
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John Isaacs

October 1, 2025

5  out of  5
rating by John Isaacs
"Professionals. Great service and prices."
We responded:
"Thank you for taking the time to submit a review. We appreciate your business"
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Connie Roy

September 12, 2025

5  out of  5
rating by Connie Roy
"Always friendly and professional. Answers questions completely. I enjoy interacting with Mike and Jody."
We responded:
"Thank you for taking the time to post a review. We appreciate you and your business"